Terms of Service

ScamHelp AI provides tools that analyze web pages, links, messages, emails, files, and other content you submit for signals associated with scams, phishing, impersonation, and related risks. Features may include:

• Website analyzer for pasted text and supported file uploads
• On-demand scanning of the page you have open in the browser extension
• Optional scanning of links on pages you visit
• Optional in-page scanning of an open Gmail message
• API-based analysis of text, URLs, email content, and supported file types
• Risk scores, classifications, summaries, highlights, and recommended next steps generated by automated systems

We may change, suspend, or discontinue features at any time. Beta or early-access features may be unstable or incomplete.

You must be at least 13 years old (or the age of digital consent in your jurisdiction, if higher) to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

The website and browser extension do not currently require a user account. You are responsible for how the Service is used from your devices and browser profiles, including any analyzer endpoint you configure in extension Settings.

We may apply rate limits, block abusive traffic, or refuse service to protect the platform and other users.

You agree not to:

• Use the Service for any unlawful purpose, or to harm, harass, or exploit others
• Submit content you do not have the right to share, including others’ private information without a lawful basis
• Attempt to probe, scan, reverse engineer, overload, or disrupt the Service or its infrastructure except as allowed by applicable law
• Bypass rate limits, security controls, or access restrictions
• Use the Service to develop or operate competing scam/phishing tooling that copies our proprietary models, prompts, or non-public datasets
• Misrepresent analysis results as official law-enforcement findings, professional legal advice, or certified security audits
• Upload malware or harmful payloads except as reasonably necessary to analyze a file you already possess and only through supported upload flows

We may investigate and suspend or terminate access for violations of these Terms.

You retain ownership of content you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and analyze User Content solely to provide, secure, maintain, and improve the Service, including sharing with subprocessors as described in the Privacy Policy.

You represent that you have all rights needed to submit User Content and that doing so does not violate law or third-party rights.

Analyses are generated automatically and may be wrong, incomplete, or outdated. Threat-intelligence sources and caches can lag real-world conditions. A “safe,” “warning,” “danger,” or numeric risk score is not a guarantee.

The Service does not provide legal, financial, medical, or law- enforcement advice. You remain solely responsible for decisions you make based on results—including whether to click links, enter credentials, send money, or report activity to authorities.

The Service—including software, branding, UI, documentation, prompts, and non-User Content—is owned by ScamHelp AI or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

Feedback you provide may be used by us without obligation to you.

The Service may rely on third-party AI, threat-intelligence, hosting, and lookup providers. Their availability and policies can affect the Service. Analysis tools may also contact public DNS/WHOIS services and fetch publicly reachable pages or URLs referenced in a submission.

If you configure a custom analyzer URL in the extension, that endpoint is outside our control unless we operate it. Your use of a third-party or self-hosted analyzer is at your own risk and may be subject to separate terms.

Our collection and use of information is described in the Privacy Policy, incorporated into these Terms. Questions: [email protected].

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT RESULTS WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCAMHELP AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50).

Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the fullest extent permitted.

You will defend, indemnify, and hold harmless ScamHelp AI and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your User Content, your use of the Service, or your violation of these Terms or applicable law.

You may stop using the Service at any time by leaving the website, uninstalling the extension, and discontinuing API use. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive (including ownership, disclaimers, limitations, and indemnity) will survive termination.

We may update these Terms by revising the effective date and posting the updated Terms on the website or in the Service. Material changes may also be noted in the Chrome Web Store listing or in-product notice. Continued use after changes become effective constitutes acceptance.

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Courts located in the State of California, United States will have exclusive jurisdiction over disputes, except that either party may seek injunctive relief in any competent court. If you are a consumer in a jurisdiction that requires different rules, those mandatory protections still apply.

• These Terms are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject
• If any provision is unenforceable, the remaining provisions remain in effect
• Our failure to enforce a provision is not a waiver
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets
• Headings are for convenience only

Support: [email protected]

Privacy: [email protected]